Evilsciencechick

I am off to bitch out some poor bed bath and beyond employee. Because my mother made a very nice gesture - to finish buying the set of our nice dishes from our registry. BB&B was having a special would price match a Macy’s sale on an 8 place setting set of Mikasa’s dishes, plus you got some other stuff, like sugar and creamer, and a serving plate - 45 pieces in total. And she could use the 20% off coupon. So to make everything easier, she had them ship it to me. Very nice, right?

The box came this morning. In TERRIBLE shape. I don’t know what kind of monkeys they have working in their shipping department, but this was awful. Crumpled up paper in a beat up box, and the box the dishes were in was all torn up. I’m amazed the dishes were in one piece. I started pulling out the individual boxes to inspect them…and that’s when I noticed. The receipt said “platinum crown.” The box said and also featured a picture of “platinum crown.” But what was in the box? Was “parchment.” A very nice pattern to be sure, but not “platinum crown.”

So today of all days I had to call my mom and tell her what happened. And she was upset - she’s going to go to the store where she had ordered it from and complain as well.

Today of all days - 9 years now. Oh well. At least it will get me out of the house and keep me from being mopey.

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UPDATE: well that was as painful as I thought it would be. Apparently, there is very little training done on standard procedure for mail returns at BB&B. At least they were nice and apologetic about it. But it took OVER AN HOUR to return the wrong dishes and order the right ones in such a way that the amounts worked out to be equal. At one point I had two associates and 4 managers all huddled around the computer, each one voicing a suggestion to the poor pregnant associate who was trying to make the sales tax work out right. Part of the problem was the price match they did with the Macy’s sale when my mom bought it - very confusing to work out the return for that, apparently. At the end, the receipts matched, sort of. The guy handed me two receipts and 12 cents, because they never did figure out how to make the tax work perfectly (it’s 7% here and 7% in PA where my mom ordered it, I don’t know what the problem was).

Then I called my mom from the parking lot to let her know what went down. So that totally killed my entire afternoon. I thought I would have time to wander around the mall, but by the time I got out of there it was after 4, and if I wanted any chance of getting home in time for choir tonight, I had to leave then. Traffic sucked - 45 minute drive.

GAAAAAAAAH! I need a drink. A really big, strong, fruity frothy drink. With an umbrella in it. Served on a beach. Far away from here.